NEAT Theatre is a fully-integrated and scalable system that provides a comprehensive range of Box Office, online ticketing, subscriptions, fundraising and patron management capabilities.

At its core is Microsoft Dynamics CRM. This is an immensely powerful tool that can bring huge benefits to your business. Apart from providing a high level of automation for literally dozens of functions, it enables you to reach-out to your existing and prospective customers in ways that can only attract larger audiences. On top of this it provides lightning-quick reporting tools that show the exact state of the business for practically any subject you would like to see.

The combination of these features gives you tangible efficiency gains, rapid access to business-critical data for informed decision-making and a happier staff.

NEAT Theatre has been designed to make Box Office operations and management easier. It includes:

Intuitive, easy-to-use User Interface
Multiple organisations, venues, areas, productions and performances (reserved and un-reserved)
Multiple prices and concession/discount codes
Multiple selling Agents
Graphical seating plans for reserved seats or layouts that can be easily adapted and held as templates
Seats can be highlighted by price, status, concession or by customer
Multiple levels of reservations
Box Office, telesales or online sales
Ticket exchanges and refunds
E-Tickets, barcode, pdf ticket formats or SMS messaging
Multiple, mixed payment methods
Fundraising (optional module)
Memberships and Friends

Marketing

More than just a Ticketing System, NEAT Theatre is also a powerful Marketing Tool. This is where the fun starts and more seats get sold! NEAT offers a wide range of benefits to marketing professionals:

Customer Profiling
Customer prospecting and retention
Proactive Planning
Analysis/confirmation of the right marketing mix
Reporting and analysis of response rates, interest levels, costs
Up-sell and cross-sell
Loyalty-building
ROI

Reports & Business Intelligence

All data contained in NEAT can be simply converted into a whole range of meaningful reports without the assistance of the IT department. NEAT gives people rapid access to relevant data so that everyone can make faster, better-informed decisions.